We use cookies to enhance your browsing experience. By continuing, you consent to our use of cookies.

flux-circuit
Home About Services Contact Advertising Content

GDPR Compliance

Last Updated: June 2026

Our Commitment to GDPR

flux-circuit is committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and outlines your rights as a data subject.

Data Controller Information

flux-circuit is the data controller responsible for your personal information. Our contact details are:

Email: [email protected]
Address: Unit 7B, Thames Valley Business Park, Richfield Avenue, Reading, RG1 8EQ, United Kingdom

Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive. We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This right is not absolute and only applies in specific circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two further months, and we will inform you of any such extension.

Making a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Data Processing Activities

We process personal data for the following purposes:

  • Order processing and fulfillment
  • Customer communication and support
  • Service improvement and analytics
  • Marketing communications (with your consent)
  • Legal compliance and fraud prevention

Legal Bases for Processing

We process your personal data on the following legal grounds:

  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate interests (service improvement, fraud prevention)
  • Your explicit consent

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the ICO within 72 hours of becoming aware of the breach, where required by law.

International Data Transfers

We primarily store and process data within the United Kingdom. If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Our standard retention periods are:

  • Project files: 12 months after project completion
  • Financial records: 6 years (legal requirement)
  • Marketing consents: Until withdrawn or 3 years of inactivity
  • Website analytics: 26 months

Updates to This Information

We may update this GDPR compliance information from time to time. We will notify you of any significant changes through our website or by email.

flux-circuit

Professional 3D printing services for academic innovation

Quick Links

About Us Services Contact

Legal

Privacy Policy GDPR Cookies Policy Terms of Use

Contact

[email protected]

Reading, United Kingdom

© 2026 flux-circuit. All rights reserved.