Privacy Policy

Last Updated: June 2026

Introduction

This Privacy Policy explains how flux-circuit collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

• Name and contact details (email address)
• Project information and requirements
• CAD files and design specifications
• Payment information (processed through secure third-party payment processors)
• Communication preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your projects
• Providing customer support
• Improving our services and website functionality
• Sending service updates and promotional materials (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring website security

Legal Basis for Processing

We process your personal data based on:

• Contract performance: Processing necessary to fulfill our service agreement with you
• Legitimate interests: Improving our services and preventing fraud
• Legal compliance: Meeting our legal and regulatory obligations
• Consent: Where you have given us explicit permission for specific processing activities

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations (payment processors, hosting providers)
• Professional advisers (lawyers, accountants, auditors)
• Law enforcement or regulatory bodies when legally required

All third parties are required to maintain the confidentiality and security of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project files are typically retained for 12 months after project completion, after which they are securely deleted.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Unit 7B, Thames Valley Business Park, Richfield Avenue, Reading, RG1 8EQ, United Kingdom